Consultation is an important opportunity to see the bigger picture.

Promoters of policies, projects and programmes who listen to people who really know the circumstances on the ground can make places work sustainably. The result of not listening would be too many isolated physical developments , often fenced off from each other and from their owners and users – the public – whom they are designed to benefit.

Creative consultation leads to continuing active involvement of local communities and communities of interest – neighbours and friends of local places and of each other. Officials and consultants who practise creative consultation can learn more useful information in just two hours than can be achieved in twelve weeks using traditional means.

With over a hundred different consultation techniques in use around the world, why would anyone restrict a consultation to publishing a paper for comment? This Toolkit is not an end. It is a beginning. In the spirit of active involvement, the authors encourage comment and feedback.

The authors, the Chair, Expert Advisors and Secretariat of the Ministerial Advisory Group for Architecture and the Built Environment (MAG), in collaboration with colleagues from the Strategic Investment Board (SIB), encourage the submission of additional Case Studies. These will be peer reviewed by MAG. Best practice examples are proactively sought and will be uploaded by MAG as they emerge from successful consultations.


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